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TPC is a respected leader in the SAP CRM space. Our executive team helped launch both the SAP CRM solution and the SAP CRM North American Consulting practice as key members of SAP America / Labs.
Short List of CRM Highlights:
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One of the most experienced SAP CRM teams in the industry |
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Team members have 10+ years of experience in SAP CRM |
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70+ SAP CRM Implementations in North America |
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Our team includes SAP product / solution architects from SAP Labs |
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We are considered "go-to" SAP partner for SAP CRM |
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We are trained in the latest functionality of CRM 7.0 and EhP1 |
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TPC was one of the first participants in the SAP CRM 7.0 Ramp-up Program for Partners |
SAP CRM Scenarios
We provide planning, implementation and support services to implement different scenarios such as SAP CRM Sales, Service, Interaction Center and Marketing. Our team has extensive experience in implementing Web UI and integrating Web Services, e-Selling, e-Service, Pipeline Performance Management and Trade Promotion Management.
SAP CRM Upgrades
Our consultants have successfully upgraded nearly every combination and permutation of SAP CRM. If you are looking to upgrade to latest SAP CRM release, we can help you evaluate the effort and provide the resources necessary to achieve a successful upgrade implementation. In addition, we conduct customized workshops to educate your team with regard to the new features and functionality available within the new releases.
SAP CRM Implementations
Global Implementations of SAP CRM can be a very complex project and can easily get derailed if not done properly. We provide the expertise in integrating your complex global organization and globalization of SAP CRM, including expertise in multiple-language scenario, integration with multiple R/3 back ends and integration with groupware servers and third party applications.
SAP Relationship
Our strongest and most valued relationship is with SAP CRM Consulting. We regularly team on implementations and business development. We have built a Trade Promotions Management (TPM) co-branded solution for the CPG industry with SAP Consulting. The solution is hosted by TPC, is based on CRM 7.0 and is jointly sold, marketed and implemented by TPC and SAP Consulting. TPC is designated as a valued SAP Consulting Gold Partner and Strategic CRM Partner in US.
Our business and technical expertise includes:
CRM Components
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Enterprise Sales, e-Selling and Sales Force Automation (SFA) |
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Marketing and Campaign Management |
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Pipeline Performance Management |
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Interaction Center (IC) with CTI Integration |
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Trade Promotion Management (TPM) |
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Enterprise Service, e-Service and Field Service Management |
Technology and Integration
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CRM Mobile Solutions (i-Phone, i-Pad, Blackberry, Smart Phone, Laptop and PDA) |
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Web UI and IC Web client |
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Integration with Groupware, Trillium, and Adobe Interactive Forms |
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Data Migration and Master Data Management (MDM) |
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Enterprise SAP Integration of CRM with BI, SEM, Business Objects, APO and R/3 |
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