"TPC implemented our complete solution in less than 12 weeks. Now, our call center is 25% more efficient, our employees are 50% more productive, and our customers are 100% satisfied."
A Technical Product Company
TPC is a respectedÂ leader in the SAP CRM space. Our executive team helped launch both the SAP CRM solution and the SAP CRM North American Consulting practice as key members of SAP America / Labs.
Short List of CRM Highlights:
SAP CRM Scenarios
We provideÂ planning, implementation and supportÂ services to implement different scenarios such as SAP CRM Sales, Service, Interaction Center and Marketing. Our team has extensive experience in implementing Web UI and integrating Web Services, e-Selling, e-Service, Pipeline Performance Management and Trade Promotion Management.
SAP CRM Upgrades
Our consultants have successfully upgraded nearly every combination and permutation of SAP CRM. If you are looking to upgrade to latest SAP CRM release, we can help you evaluate the effort and provide the resources necessary to achieve a successful upgrade implementation. In addition, we conduct customized workshops to educate your team with regard to the new features and functionality available within the new releases.
SAP CRM Implementations
Global Implementations of SAP CRM can be a very complex project and can easily get derailedÂ if not done properly. We provide the expertise in integrating your complex global organization and globalization of SAP CRM, including expertise in multiple-language scenario, integration with multiple R/3 back ends and integration with groupware servers and third party applications.
Our strongest and most valued relationship is with SAP CRM Consulting. We regularly team on implementations and business development. We have built a Trade Promotions Management (TPM) co-branded solution for the CPG industry with SAP Consulting. The solution is hosted by TPC, is based on CRM 7.0 and is jointly sold, marketed and implemented by TPC and SAP Consulting. TPC is designated as a valued SAP Consulting Gold Partner and Strategic CRM Partner in US.
Our business and technical expertise includes:
Technology and Integration